Refund policy

Please inform us within 24 hours from the date of the goods received, if any items are incorrectly supplied. We will then arrange collection and either swap for a replacement or provide a refund to the same payment card as used to place the order.

If the products received are thought to be damaged or spoilt in some way, the products must be returned so we can conduct a further investigation. If this is the case, this must be before the ‘Use By’ date of the products. If the goods are found to be faulty or spoilt, we will offer a replacement or a full refund. Please email us at sales@gandgfarmproduce.com within 24 hours of receiving the product for us to be able to do this.

Your right to cancel starts at the time of placing the order, however please note that as all of our products are perishable, your right to cancel ceases at midnight prior to the day of your delivery.